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Chapter 6 REVIEW

True/False
Indicate whether the statement is true or false.
 

 1. 

The strategy section of the marketing plan describes the marketing mix for a company.
 

 2. 

Using the Internet to obtain public information about companies is a cost effective and efficient research method.
 

 3. 

A company’s product portfolio should always remain the same.
 

 4. 

Raw data are predictions without substantiated research.
 

 5. 

Customers can be an important source of information even when they do not buy from your company.
 

 6. 

A tactic is a common strategy used by an entire industry.
 

 7. 

Marketing intelligence means that a company has the lead in an industry.
 

 8. 

Concert ticket prices are at an all-time high due to the record demand by fans.
 

Multiple Choice
Identify the choice that best completes the statement or answers the question.
 

 9. 

Raw data are not
a.
the facts and recorded measures
b.
predictions
c.
useful when organized and grouped together
d.
used to make decisions
 

 10. 

A strategy can be developed after the __________ is determined.
a.
tactic
c.
market trend
b.
goal
d.
problem
 

 11. 

Test marketing
a.
is a mass market approach
b.
is good for a popular proven product
c.
determines how customers will react to a new product
d.
all of the above
 

 12. 

Which of the following is not part of promotions
a.
budgeting
c.
advertising
b.
publicity
d.
personal selling
 

 13. 

The marketing concept does not focus attention on
a.
customers
b.
long-term profitability
c.
economic conditions
d.
coordination of all six of the core marketing standards
 

 14. 

Customers
a.
can be a rich source of information even when they do not buy from your company
b.
shop around for the best products and prices
c.
may volunteer information about the competition through a casual conversation
d.
all of the above
 

 15. 

__________ involves how the product or service will be made available to customers.
a.
Distribution
c.
Development
b.
Promotion
d.
Pricing
 

 16. 

The product portfolio
a.
is the entire line of products offered by a company
b.
involves one product line offered by a company
c.
involves products sold only in one geographic part of the country
d.
is the marketing plan for a new product
 

 17. 

Marketing intelligence
a.
means being the leader in the marketplace
b.
is information gathered about competitors
c.
is acquired by earning a college degree
d.
involves consumer knowledge about goods and services
 

 18. 

Planning
a.
is essential for an organization’s success
b.
happens once a year for a company
c.
is an ongoing event for an organization
d.
both a and c
 

 19. 

Competitors are attracted to
a.
products that sell quickly
b.
products that perform well in the marketplace
c.
products that are generating large sales
d.
all of the above
 

 20. 

The Internet
a.
is inefficient for collecting consumer data
b.
is a costly means of collecting consumer data
c.
is an efficient means of collecting consumer data
d.
is an unreliable source for collecting consumer data
 

Completion
Complete each statement.
 

 21. 

____________________ are any means at which the business makes contact with customers.
 

 

 22. 

____________________ are the processes by which tactics are implemented.
 

 

 23. 

_________________________ are major events where people in a related industry meet to show their products, exchange ideas, and learn about the latest trends.
 

 

 24. 

____________________ involves explaining the information so that it has meaning and drawing conclusions that relate to the defined marketing research problem.
 

 

 25. 

A broad group of customers is called a _________________________.
 

 

 26. 

_________________________ is trying out the sales potential for a new product in a small market area prior to its final release nationwide.
 

 

 27. 

The ______________________________ identifies the nature of the business and the reason it exists.
 

 

 28. 

A(n) ____________________ is the way a product or service is differentiated in the minds of customers from competitors’ products.
 

 

 29. 

____________________ research is conducted to solve problems.
 

 

 30. 

The _________________________ is a precisely written document that describes the tactics and strategies that will be used to market a product or service.
 

 

 31. 

___________________________________ is information gathered about competitors.
 

 

 32. 

All of the products a company has available for customers at any one time make up the ______________________________ of the company.
 

 

Short Answer
 

 33. 

What does it mean to “get a product into the mind of consumers?”
 

 34. 

What is a marketing plan?
 

Essay
 

 35. 

What are the major components of a marketing plan? Describe each component of the marketing plan.
 



 
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